Privacy Policy

This Privacy Policy explains how BaZi Insight (“we”, “us”, the “site”) collects, uses, and protects information when you visit our website or use our services. By using the site you acknowledge the practices described below.

1. What information we collect

We collect only what we need to provide our reflective BaZi and Feng Shui content:

• Account information: name, email address, language preference.
• Birth information: name, gender, date and time of birth, birthplace, and timezone you choose to enter.
• Usage information: browser type, approximate region, pages viewed, and similar non-identifying technical data.
• Communications: messages you send us through support channels.

2. How we use birth information

Birth information is used solely to generate your BaZi chart and the reflective content tied to it. We do not sell or share birth information with third parties for advertising. You may delete your saved birth profiles from your account at any time.

3. How we use your email

Your email is used to:

• Authenticate your account and recover access.
• Send transactional messages (receipts, account changes, report-ready notifications).
• Send occasional product updates — only if you opt in. You can unsubscribe at any time.

4. Payments

Payments are processed by trusted third-party providers (for example Stripe, PayPal, or Paddle). We do not store full credit card numbers on our servers. We retain only minimal billing metadata (order number, last four digits where provided, payment status) needed for accounting and support.

5. Cookies and similar technologies

We use cookies for session management, login persistence, and basic analytics. Essential cookies are required for the site to function. You can control non-essential cookies in your browser settings; disabling them may degrade certain features.

6. Data retention

We retain account, birth profile, report, and order records for as long as your account is active or as needed to provide the service. You may request deletion at any time by contacting support. Some records (for example payment receipts) may be retained longer where required by law.

7. Your rights

Depending on your jurisdiction, you may have rights to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal retention requirements.
• Object to or restrict certain processing.
• Withdraw consent for optional processing such as marketing emails.

To exercise any of these rights, please contact us at the email address below.

8. Security

We use industry-standard safeguards (TLS in transit, hashed credentials, scoped access controls) but no online service can be guaranteed perfectly secure. You are responsible for keeping your account password confidential.

9. Children

This site is not directed to children under 16. If you believe a child has provided information without parental consent, please contact us so we can remove it.

10. Changes

We may update this policy from time to time. The “last updated” date above reflects the most recent revision. Material changes will be highlighted on this page.

11. Contact

Questions about this policy can be sent to support@example.com.